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What sunzee1app Does With Your Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and use our platform — and how we keep that data secure.

Account data kept secureJazzCash & Easypaisa payment data handled separatelyNo data sold to third partiesYou can request data deletionPakistan-relevant data rules apply
sunzee1app What sunzee1app Does With Your Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we handle your data, want to update the information on your account, or need to request deletion of your records, our support team can help. Reach out through any of the channels below and mention your registered mobile number or account ID so we can locate your records quickly.

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered mobile number so we can match your account and respond without delay.

Live Chat

Open the live chat window inside your account dashboard. Our team can walk you through data access requests, account detail changes, or privacy concerns in real time.

Account Settings

Many personal details — including your linked mobile wallet number — can be updated directly from the account settings page without needing to contact support.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption across the platform, which means any data you send — from your login credentials to your JazzCash deposit confirmation — travels through a protected connection. Cookies on the site are used to keep your session active and remember your account preferences; they are not used to build advertising profiles. Your account password is hashed and never stored in readable form, and login sessions require OTP verification when access is attempted from an unfamiliar device. We keep your data only as long as your account is active or as required by applicable law, after which records are deleted or anonymised.

SSL Encryption

All data transmitted between your device and our platform — including wallet confirmations and login credentials — is encrypted via SSL at every step.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember account preferences. No cookies are used for third-party advertising or tracking.

OTP Device Verification

If your account is accessed from a new device or location, we trigger an OTP check to your registered mobile number before allowing the session to continue.

Data Retention Limits

We hold your personal records only while your account is active. Once an account is closed and legal retention periods have passed, your data is deleted or anonymised.

Common Questions About Your Privacy on sunzee1app

Below are the questions we hear most often about how we manage account data, payment records, and your right to access or remove your information from our platform.

We collect your name, mobile number, and the wallet details you use — such as your JazzCash or Easypaisa account number. This is used to verify your identity and process payments.

We store only the transaction reference IDs returned by the payment provider. Full wallet credentials are handled by JazzCash, Easypaisa, or Raast directly through their own encrypted systems.

Yes. Contact our support team via live chat or email with your registered mobile number and we will compile and send you a summary of the personal data linked to your account.

Send a deletion request through live chat or email. We will action the request once your account is fully closed and any legally required retention period has elapsed.

We share data only with payment processors like JazzCash and Easypaisa to complete transactions, and with fraud-prevention services when investigating a dispute. No data goes to advertisers.

After your account is closed, we retain records only for as long as local law requires. Once that period ends, your personal data is deleted or anonymised from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.